Return policy
Cancellation
We accept order cancellations before the product is shipped or produced. If the order is cancelled in time, you will receive a full refund.
Orders cannot be cancelled once they have been shipped.
Returns (if applicable)
We accept returns of products. Customers may request a return within 14 days of receiving their item.
To be eligible for a return:
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The item must be unused and in the same condition as when received
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It must be in its original packaging
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A receipt or proof of purchase is required
📌 If the return is for personal reasons (e.g., change of mind or ordering by mistake), the customer is responsible for the return shipping cost.
Please do not send your purchase back to the manufacturer.
Once the returned item is received and inspected, we will issue a refund accordingly.
No restocking fee will be charged.
Refunds (if applicable)
After your return is received and inspected:
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You will receive an email confirming receipt
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You will be notified whether your refund is approved or rejected
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If approved, your refund will be issued to your original payment method within a few days
Late or Missing Refunds (if applicable)
If you haven't received your refund yet:
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First check your bank account
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Then contact your credit card company
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Then contact your bank, as processing times may vary
If you’ve done all of the above and still haven’t received your refund, please contact our customer service.
